Wednesday, December 2, 2009
to phone or not to phone?
I'm quite perplexed about something. Maybe you can help me. Yesterday morning I was on my way to work when a good friend from Canberra called. We don't speak all that often so it was lovely to hear from her (Hi Kim!) So I'm walking along when I hit my cafe, line up, get my money ready and order my large skim cap with two raw sugars (does the skim milk cancel out the sugar? I don't know but it always lightens my guilt slightly) to which the coffee man responds 'don't do phones any more. Next', waves me away and takes the next order in line. Umm ... excuse me? I tell my friend calling from Canberra to hold on a minute, I then re-order my coffee and turn the slight colour of beetroot and go hang in the corner. 'I don't do phones anymore.' The words over in my head. Why? It's 2009, we're not friends, your job is a service, to make coffee, which I pay for. Isn't the customer always right? What if I'd had my ipod in-would I have been denied service then as well? When my coffee was ready I felt like accidentally-on purpose dropping it on the floor and saying 'I don't do steady-grip anymore.'
Interestingly when I got to work and told the story people's opinions were divided. Apparently this cafe is now a 'no phone zone'. Personally, I don't get what the big deal is, but all my gen-x friends thought I was in the wrong, while my gen-y buddies were aghast at the rudeness of coffee man. I still don't know what to make of it. all I know is that I now can't get coffee from the closest cafe to work.
What do you think? Generation gap thang?
love from a slightly embarrassed/self-righteous cactus.